What is the story behind Global Beauty Hub?

Global Beauty Hub is a homegrown UAE brand born from a passion for bringing the world’s most innovative and effective beauty solutions to the region. We saw a gap in the market for a reliable, expert-curated platform that offers more than just products—we offer a gateway to global beauty trends and professional-grade care, delivered straight to your door.

What is Global Beauty Hub?

Global Beauty Hub is on a mission to redefine your beauty shopping experience. We curate a premium selection of skincare, haircare, and wellness products from around the world, ensuring that every item on our platform meets the highest standards of quality and efficacy.

Are the products on Global Beauty Hub authentic?

Yes, 100%. We deal directly with the brands or their official authorized distributors only. We guarantee that every product sold on our site is genuine. If you have any concerns regarding a product, please contact us at info@globalbeautyhub.com with your order number.

How do I contact customer service?

We are here to help! You can reach our customer care team by emailing info@globalbeautyhub.com. We aim to respond to all inquiries within 24 hours.

How will I know when my item has been shipped?

Once your order is out for delivery, you will receive a tracking link via SMS so you can monitor your package in real-time.

Can I update or cancel my order once it has been placed?

If your order has not yet been shipped, we may be able to support you with changes or cancellations. Please contact us immediately at info@globalbeautyhub.com with your order number.

I received a wrong or damaged item. What should I do?

We are sorry for the inconvenience! Please email info@globalbeautyhub.com with your order number and a photo of the item. Our team will review your case and arrange for a replacement or solution as quickly as possible.

Do you deliver across the UAE?

Yes, we deliver across all Emirates in the UAE.

How long does it take to deliver my order?

Dubai: We offer 2-hour delivery for orders placed before 5:30 PM. Orders placed after this time will be delivered the next day.

Other Emirates: Delivery typically takes 24 – 48 hours.

What is the cost for shipping?

Standard delivery is AED 26. However, we offer Free Delivery on all orders above AED 250.

Do you ship internationally?

Yes, Global Beauty Hub ships worldwide. Shipping rates and timelines for international orders are calculated at checkout based on your location.

Is VAT included in the price?

Yes, VAT is already included in the sale price of all items listed on our website.

How do I redeem a discount code?

You can get a 10% discount on your first order by signing up for our newsletter at the bottom of the homepage. Once you receive your code via email, simply enter it at checkout. (Note: Promo codes generally do not apply to already discounted items).

What is your refund policy?

Refunds are typically processed as store credit. For payments made via Tabby or in specific cases of faulty items, we may process a bank refund, which can take 5-10 working days to reflect in your account.

Can I return an item after I have received it?

For hygiene and safety reasons, products that have been opened or used cannot be returned. For unopened products, please refer to our full Returns & Refunds page or contact our support team to see if your order qualifies for a return.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@globalbeautyhub.com